Over-the-Air Provisioning
Over-the-air (OTA) provisioning helps WiMAX Service Providers ensure customer satisfaction with zero-touch service activation and device management.
Bridgewater Systems offers a cost-effective and robust solution to the requirements of an increasingly sophisticated wireless market, where subscribers using a wide variety of WiMAX devices will expect activation and control of their service options to be simple and effortless. This means activating their subscriptions in real time, when they want, without having to visit a store or call a customer service line. Instant subscription activation and invisible device management increase user satisfaction while lowering customer service and operating costs. Bridgewater’s OTA provisioning solution allows new WiMAX devices to be recognized and work seamlessly within a Service Provider’s network, without the need to manually adjust settings or initiate downloads.
OTA Provisioning Solution at a Glance
- Zero-touch provisioning and device activation.
- Improved customer experience and reduced operating expenses with faster, more consistent configuration and subscription activation of new devices.
- Reduced OpEx and improved subscriber satisfaction by ensuring service access and responsiveness.
- Carrier-grade scalability and performance supports centralized device and subscriber management.
- Real-time subscriber state information determines when OTA provisioning is required.
- Hotlining redirects the subscriber to the service activation portal or the device management service.
- Firmware over-the-air (FOTA) support for automatic device updates using the Open Mobile Alliance Device Management (OMA-DM) API.
- High-performance technology that scales with your customer base.
Solution components
