Support

Our customer support team is a group of highly knowledgeable, experienced support specialists. They provide a comprehensive range of personal and interactive services and training to keep customers connected and operational 24 hours a day, 7 days a week.

Registered Bridgewater Systems customers benefit from:

24/7 toll-free telephone support
Rapid response to email support requests during regular business hours
Remote dial-in analysis and error corrections
Proactive problem tracking
Secure customer website that delivers training, documentation, and customer-specific diagnostic information
Product updates and downloads
Customized training

Customer Portal — This password-protected website provides Bridgewater customers with product documentation, product updates, and news.

Contact Customer Support

If you are a Bridgewater Systems customer or partner requiring support, please contact us at:

Support Toll Free:
North America and Puerto Rico: 1 877 943-3772
Mexico (Avantel, Telmex): 00 1 800 514 3772
Spain: 900 967060
International: 00 800 9433-7726*
(00 for most of Europe)

*Coverage in Australia, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, and the United Kingdom

Support Non-Toll Free:
North America: 1 613-271-2019
International: 011 613-271-2019

E-mail: support@bridgewatersystems.com



View our Product Documentation.
For more information about our Product Patches.

Copyright © 1997–2008 Bridgewater Systems Corporation. All rights reserved. Bridgewater, Bridgewater Systems, the Bridgewater Systems logo, Widespan, “One View. Infinite Possibilities.”, and “Solutions for a Subscriber-Centric World” are trademarks or registered trademarks of Bridgewater Systems Corporation. Other company or product names referenced may be trademarks or registered trademarks of their respective holders.

Bridgewater Systems reserves the right to make changes to this document and the products/solutions which it describes without notice.

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